Hey, My cousin visited the Southwest Airlines corporate office address (https://rightcheckin.com/airlines/southwest-airlines-headquarters/) at 2702 Love Field Drive, Dallas, Texas after her baggage went missing. The staff were welcoming and helped her start the lost-bag claim right away. They explained the process clearly and gave her a reference number to track progress. The office was well-organized and felt professional, which put her at ease. She didn't have to wait long, and the staff stayed patient and attentive. Overall, it was a reassuring and helpful experience during a stressful time.